my life

I was sent this undercover report on Jiffy Lube today. It exposes their practice of upselling all kinds of services and not performing them. The experiment was constructed by placing small pinhole hidden cameras all over the vehicle and also numbering parts so they could be identified upon later inspection. They visited 9 stores and 5 blatantly ripped them off hundreds of dollars. When confronting the district manager of Jiffy Lube, the man denies his identity and insists he’s a customer who’s red Camero was in the drive bay, but in reality the car belongs to some kids. Jiffy Lube Corporate later confirms the mans identity.